USC
State Workforce Agencies
50 states · Direct filing
Claims Processing
Intake to determination
Hearings & Appeals
Representation & filings
USC Employer Portal
Total Visibility.
Zero Operational
Burden.
Governance and reporting — not another workflow tool.
The USC Employer Portal provides real-time transparency into unemployment claims, hearings, and charge exposure — while USC retains full operational ownership, compliance responsibility, and outcome accountability.
USC manages behind the scenes
Claims Processing
Hearings & Appeals
Charge Auditing
State Agencies
50+
States Covered
100%
USC Operational Ownership
Real-Time
Claim Visibility
Zero
Agency Contacts for You
0
Deadlines to Track
USC Enterprise Platform
You see everything.
USC owns everything.
The USC Employer Portal connects every operational layer — claims, financial defense, hearings, and multi-state coverage — and surfaces it all as a single unified visibility platform. Your leadership team sees the full picture. USC handles every action beneath it.
247
Active Claims
76%
USC Win Rate
50+
States Covered
Enterprise Visibility Platform
USC Employer Portal
Unified view across all unemployment operations
● 247 Claims
76% Win Rate
$142K Exposure
Claims Management
Intake, responses & filings
Determination monitoring
All agency communications
ChargeShield™
Benefit charge auditing
FUTA/SUTA protection
Eligibility disputes
Hearings & Appeals
Full legal representation
Case strategy & prep
Multi-level appeals
National Coverage
Multi-state coordination
Multi-entity management
Workflow orchestration
USC communicates directly as authorized employer representative
State Workforce Agencies — All 50 States
Results & analytics flow back to leadership
Visibility Layer
USC Employer Portal
Real-time visibility — zero operational responsibility
Claims Status
Financial Exposure
Win Rate Analytics
Hearing Activity
Executive Dashboards
5 Core Capabilities
What the Portal
Gives Your Leadership
Every capability is designed for visibility and intelligence — not to shift operational work back to your team.
Real-Time
Claim visibility across all states
$318K
Charges avoided YTD
Zero
Deadlines for your team to track
0
Agency contacts required of you
01
Enterprise Claim Visibility
Track every unemployment claim across all states, locations, and employing entities in real time — without a single spreadsheet, agency login, or manual status check.
247
Active claims
50+
States
Live
Updates
02
Financial Exposure Intelligence
Monitor benefit charges, prevented charges, and tax exposure across the entire portfolio. Understand your cost trajectory before charges are assessed — without reconciling a single statement.
$142K
Current exposure
$318K
Charges avoided YTD
03
Operational Workflow Monitoring
See every response deadline, documentation request, and hearing date — not to act on them, but to verify USC is handling each one. Full transparency with zero operational burden.
4
Hearings this week
USC
Owns every action
04
Program Performance Analytics
Measure USC win rates, claim outcomes, and cost impact across your organization quarter over quarter. Performance data you can bring to the executive table.
76.3%
Q1 win rate
+4.1%
vs prior quarter
05
Executive-Level Insights
Dashboards built for leadership that translate unemployment activity into financial risk and tax impact. No operational fluency required — just clear, actionable intelligence at the organizational level.
C-Suite
Ready reporting
Multi
Entity views
Live
Data
Visibility By Role
Built for How
Leadership Actually Works
Every role gets exactly the visibility they need — and none of the operational burden they don't.
Executive Leadership
Organizational posture. No execution required.
Executives have continuous, real-time visibility into the organization's unemployment posture across all states and entities — without ever tracking a deadline, filing a response, or contacting an agency.
Real-Time Posture DashboardAggregate view of active claims, exposure trends, and win rates — across every state and entity, live.
Exposure Trend ReportingUnderstand financial charge trajectories before they appear in statements — no manual reconciliation needed.
Multi-Entity VisibilityConsolidated view across all divisions, locations, and states without separate logins or reports.
Executive Dashboard — All Entities● Live
247
Active Claims
76%
Win Rate
$142K
Exposure
Claim Volume by Region — Q1
HR Leaders
Workflow visibility. Zero execution responsibility.
HR leaders have visibility into USC-managed workflows to ensure completeness, responsiveness, and defensibility — without being responsible for execution, filings, or agency communications.
USC Activity Audit TrailSee every filing, response, and communication USC has handled — by claim, by claimant, by date.
Completeness VerificationConfirm that USC has responded to every claim and met every required deadline — with full documentation.
Separation Context AccessView the separation facts your team submitted — tied directly to each claim record and USC's response.
HR Claim Activity — Managed by USC● Live
Claimant / SeparationOwnerStatus
Sarah Martinez
Discharge · TX · Submitted 3/1
David Thompson
Voluntary · CA · Submitted 2/28
Kim Williams
Reduction in Force · FL · Submitted 2/20
Ray Chen
Discharge · NY · Submitted 3/3
Finance Leaders
Exposure clarity. No reconciliation required.
Finance leaders have clear visibility into unemployment financial exposure — without reconciling statements, managing disputes, or tracking charge credits manually.
Charge Exposure TrackingReal-time view of active financial exposure by state, entity, and claim outcome — before charges are assessed.
Trend ForecastingUnderstand cost trajectories across quarters so your team plans ahead rather than reacting to surprise charges.
Statement-Ready ReportingUSC-managed charge records are exported in finance-ready formats — no manual entry or reconciliation needed.
Financial Exposure — Q1 2026● Live
Total Exposure
$142,380
Charges Avoided (YTD)
$318,200
Q1 Charges Assessed$44,120
Q4 2025 Charges$61,800
Pending Hearings (Exposure)$28,500
USC Claim Win Rate76.3%
Flexible by Design
We Fit Your Business.
Not the Other Way Around.
USC adapts to your operational model — not the other way around. Whether through direct HRIS integration, structured data exchange, or simple portal submission, you do not need to change how you operate to work with USC.
HRIS Integration
Recommended
Direct integration with your HR or payroll system. When a separation event occurs, data flows automatically to USC — claims processing begins immediately with no manual steps.
ADPWorkdayUKGPaychexBambooHR
Best for: centralized HR systems with higher employee volumes
Data Exchange
A structured weekly or periodic file exchange between your HR team and USC. Your team exports a standard separation report and USC ingests it automatically. No system integration required.
Best for: organizations with multiple entities or decentralized HR operations
Portal Submission
Separation details submitted directly through the USC Employer Portal when a claim is received. The portal guides your team through the exact factual information USC needs to begin representation.
Best for: lower-volume organizations or teams preferring a simple guided process
Regardless of Method
You provide separation facts.
USC handles everything else.
No matter how your organization submits separation information, the operational handoff is complete the moment the information is submitted. From that point forward, USC assumes full responsibility for the entire unemployment process.
✓Claim response preparation
✓State filings and deadlines
✓Determinations and eligibility monitoring
✓Hearings and representation
✓Appeals and case strategy
✓Benefit charge audits and tax impact review
Your Organization
Separation Occurs
↓
Your Organization
Separation Facts Submitted to USC
↓
USC
USC Intake & Claim Response
↓
USC
State Determination
↓
USC
Hearings & Appeals (if needed)
↓
USC
Benefit Charge Monitoring
Accountability Structure
Clear Accountability.
Zero Ambiguity.
USC's model is designed so that operational responsibility never returns to the employer. You see everything. You do nothing. That's by design.
Employer — Provides
Separation facts at defined control points in the process
Portal access for relevant leadership roles to monitor USC-managed activity
Organizational visibility through dashboards, reports, and exposure summaries
No agency contact, no deadline tracking, no compliance execution
USC — Owns Everything Else
Claim intake and response — every filing, every jurisdiction, every deadline
Hearing preparation and representation — full advocacy on your behalf
Appeals management — USC escalates and manages outcomes at every level
Compliance accountability — USC is responsible for outcome accuracy and timeliness
Charge reconciliation — USC tracks, disputes, and reports on all financial charges
Ready to Get Started
Ready for Total Visibility
With Zero Operational Burden?
See how the USC Employer Portal gives your leadership team full transparency — while USC retains complete ownership of every claim from intake to determination.