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Dedicated Employer Success Team

Employer
Support
Built For Scale

From platform onboarding to live data integrations and real-time forecasting — USC's employer support infrastructure is purpose-built for enterprise complexity.

Employer Support Services

Platform Access

Secure employer portal with full claims visibility and real-time status tracking

Integrations & Data Exchange

Seamless HRIS, payroll, and ATS connections with automated data sync

Reporting & Forecasting

Executive dashboards with predictive FUTA exposure and charge trend analysis

Explore All Support Services

Everything your team needs.
Nothing left to chance.

USC's employer support model is structured around three interconnected capabilities that give your organization complete control and visibility over unemployment risk.

Platform Access

A dedicated employer portal that gives your HR and finance teams direct, secure access to every claim, charge, and hearing — in real time, across all jurisdictions.

  • Real-time claim status and document access
  • Role-based access controls for multi-location employers
  • Hearing calendar with automated deadline reminders
  • FEIN-level and enterprise rollup reporting views
  • SOC 2 compliant infrastructure with SSO support
Explore Platform Access

Integrations & Data Exchange

Eliminate double-entry and manual exports. USC connects directly with your HRIS, payroll, and ATS systems to keep employee data synchronized automatically.

  • Direct HRIS integrations: Workday, ADP, Paychex & more
  • Automated separation reason and wage data transfer
  • Secure REST API for custom enterprise workflows
  • Encrypted data exchange with audit logging
  • Dedicated integration specialist for onboarding
View Integration Options

Reporting & Forecasting

Turn unemployment data into financial intelligence. USC's reporting layer delivers predictive FUTA modeling, charge trend analysis, and executive-ready dashboards.

  • FUTA/SUTA tax rate exposure forecasting by state
  • Monthly charge trend reports with YoY comparisons
  • Department and location-level cost attribution
  • Customizable executive summary exports (PDF/XLS)
  • Proactive alerts on high-risk claim concentrations
See Reporting Capabilities

Your claims command center. Live.

The USC employer portal gives every stakeholder — from HR coordinators to CFOs — the exact level of visibility they need, when they need it, with nothing lost in translation.

Enterprise-Grade Security

SOC 2 Type II certified with SSO, MFA, and granular role-based access controls for complex org structures.

Real-Time Claim Tracking

Every notice, response, hearing date, and charge resolution updated live — no waiting for monthly reports.

Document Center

Complete archive of all correspondence, responses, and hearing records — searchable and downloadable on demand.

USC Employer Portal · Sample Client Dashboard
System Status ● All Systems Operational
Active Claims 247 claims
Hearings Scheduled 14 upcoming
Charges Contested 31 in review
Last Sync 2 min ago
89%
Win Rate YTD
$482K
Recovered YTD
52
Jurisdictions Covered
4.9h
Avg Response Time
Integrations & Data Exchange

Connected to the systems
you already use.

USC plugs directly into your HR tech stack. No manual uploads. No spreadsheet hand-offs. Clean, reliable data exchange from day one.

Workday HCM

Direct API sync for separations, wages, and hire data

Live

ADP Workforce Now

Automated payroll and separation record exchange

Live

Paychex Flex

Real-time employee status updates and wage verification

Live

Custom API / SFTP

Flexible REST API and secure file transfer for any system

API
Data Exchange Flow
01 Employee separation recorded in HRIS
02 USC integration syncs event within 15 min
03 Claim intake auto-populated with wage data
04 Employer portal updated — no action needed
05 Outcomes written back to your system of record In Progress
Average Sync Latency
< 15 min
Across all connected HRIS platforms

See the future of your unemployment costs.

USC's forecasting engine turns backward-looking charge data into forward-looking financial models — so your CFO is never surprised by a SUTA rate increase.

SUTA Exposure Forecast — Q2 2026 Live
$1.24M
Projected Q2 Exposure
−18%
vs Q2 2025
Weekly Charge Volume Trend Weekly
247
Active Charges
$92,440
Contested This Week
Executive Summary Report Export Ready
March 2026
Current Period
PDF · XLS
Export Formats
Predictive FUTA/SUTA Modeling

State-by-state tax rate projections based on your current charge trajectory and reserve account balances.

Department-Level Attribution

Identify which business units are driving the highest charge concentrations and adjust your strategy accordingly.

Automated Report Delivery

Scheduled executive summaries delivered directly to your inbox — monthly, weekly, or on demand.

Custom Report Builder

Build bespoke dashboards for any audience — from board-level overviews to location-specific claim drilldowns.

Ready to Get Started

Ready to see it in action?

Request a live walkthrough of USC's employer support platform and see exactly how it maps to your organization's structure and existing HR systems.

Request a Demo → Contact Employer Support